San Francisco Catering     San Francisco Catering

San Francisco Catering Services: 1-800-996-0691
Our Policies

  • Children under 10 eat for half price
  • 48 Hours advance notice is required
  • Delivery Fee / Sales Tax / Service Charge apply for all orders
  • 50% Deposit (Non-Refundable) required to hold function date
  • $50 Per Person for tastings to be deducted from deposit upon signed contract


San Francisco Catering     San Francisco Catering

San Francisco Catering Services: 1-800-996-0691
Guarantee

When catering with Custom Events, if the actual head count exceeds the contract head count by more than 10%, the client will be billed for the difference. Head counts need to be confirmed seven days prior to the event. If the head count is not verified seven days in advance, the original count will be considered the guarantee. The State of California requires sales tax on all food served by our staff as well as beer, wine & carbonated beverages. Service requiring staff assistance at function will be charged accordingly. Taxes will be applied to the subtotal in addition to a 15 - 20% service charge.



San Francisco Catering     San Francisco Catering

San Francisco Catering Services: 1-800-996-0691
Waiver

Custom Events waives any liability resulting from transport, refrigeration or preparation of food by event guests after delivery of food and services to event location. Client agrees to be responsible for any damages that occur to any of Custom Events property (tables, chairs, linens, china, silverware, chafers, crystal or any other property) while event is in progress. In the event damages are suffered, the cost of repairs and or replacements shall be billed to the client.



San Francisco Catering     San Francisco Catering

San Francisco Catering Services: 1-800-996-0691
Payment

For Corporate clients, payment shall be made upon delivery, unless credit has been established and accepted by Custom Events Management. All payments 30 days or more past due are subject to a 20% finance charge.



San Francisco Catering     San Francisco Catering

San Francisco Catering Services: 1-800-996-0691
Cancellation

It is the responsibility of the client to notify Custom Events should it become necessary to cancel. Cancellation of the function will result in forfeit of 50% of the total function cost. Only Custom Events Management has the authority to disclaim this policy and determine if any refund is forthcoming.